Artificial Intelligence is rapidly moving from experimentation to everyday delivery across the public sector. But what does successful adoption actually look like in practice? This session brings together local government and emergency service leaders who are already using AI to improve services, increase productivity and support better decision-making. Through real-world examples, delegates will explore how organisations are building workforce confidence, identifying high-value use cases, scaling innovation and governing AI responsibly. Moving beyond the hype, the panel will focus on practical lessons, measurable outcomes and how AI can create genuine value for residents, employees and public services today.