Agenda 

This year’s programme tackles the most pressing challenges and opportunities facing public services:

Tuesday, September 15, 2026
Registration 2:00 PM - 3:00 PM
Outcomes-based care - It makes sense, so why don’t we: The state of social commissioning and barriers to adoption at Local Government level in England & Wales3:01 PM - 3:45 PM
The Housing Network: Offering greater independence through a good quality home and a helping hand3:02 PM - 3:45 PM
Social Care: The Power of Words - How Language Shapes Care4:00 PM - 4:45 PM
From Lithuania to Ukraine: Bringing New Talent into Government4:01 PM - 4:45 PM
Drinks Reception 6:00 PM - 7:00 PM
Dinner7:00 PM - 10:00 PM
Wednesday, September 16, 2026
Registration 8:00 AM - 9:00 AM
Welcome and introduction to the conference 9:00 AM - 9:30 AM
Organisational Sustainability: Workforce, Leadership & Culture9:30 AM - 10:10 AM
Adult Social Care Demand Crisis: Practical Short-Term + Long-Term Fixes10:15 AM - 11:00 AM
Cyber Resilience and Digital Trust10:16 AM - 11:00 AM
Community Enabler Models: A Different Future for Public Services10:17 AM - 11:00 AM
Coffee and exhibition break 11:00 AM - 11:20 AM
Governance and Public Trust: Building Legitimacy in Hard Times11:20 AM - 12:00 PM
Azerbaijan's CEIS: Transforming Social Welfare Through Connected Data and Proactive Services12:05 PM - 12:50 PM
Emergency Planning Workshop12:06 PM - 12:50 PM
Storytelling Workshop12:07 PM - 12:50 PM
Lunch and exhibition1:00 PM - 2:00 PM
Special Performance2:00 PM - 2:15 PM
Practical AI for the Public Sector: What Works Now2:15 PM - 2:55 PM
CareCubed in Children's Services: Using Data to Improve Decisions, Outcomes and Sustainability3:00 PM - 3:45 PM
Redesigning Services End-to-End3:01 PM - 3:45 PM
AI for the public sector3:03 PM - 3:45 PM
Coffee and exhibition3:45 PM - 4:05 PM
Practical AI for the Public Sector: What Works Now4:05 PM - 4:45 PM
Close 5:00 PM